Returns
If you’re not 100% satisfied
with your Jo's Doll Shoppe purchase you may return it within 14 days of the date
of receipt. Simply return your purchase in saleable condition with the
original packaging along with your receipt or packing slip. (See
guidelines below.)
If you paid by credit card or
PayPal, we'll credit your account for the product amount - shipping will not be
refunded.
Returning
Items By Mail:
- Call (231-392-2423) or email
first get return authorization and to verify current return shipping
address.
- Returns are subject to a 20%
restocking fee.
- Include all original packing
materials and accessories.
- Must be a currently stocked
item.
- Use the original shipping
carton and packing materials, if possible. Dresses/outfits returned in
envelopes will not be accepted - they must be returned in boxes.
- Special order items are not
eligible for return.